Fruitful Conversations
Question of the Week
Week of 11/24/08
Q: My wife and I can share with each other for 30 minutes and walk away quite frustrated and unresolved with issues. We try, but get nowhere. What can we do to make our conversations more fruitful?
A: Most couples I work with spend too much time being understood rather than understanding. When it is about being understood, then it is about you. When it is about understanding the feelings and desires of others, then it is about them. Working to understand the issue from another’s point of view shows honor and respect.
Make listening, not talking the primary focus of your communication. During the time of understanding and listening, a good rule of thumb is to listen to what is said; do not react to the words used.
Listening communicates that you and the other person has something valuable to say; consequently, he or she feels valuable.
When you are really listening, you don’t need to tell anybody—it’s evident. You show you’re listening by body language, nonverbal responses using facial expressions and eye contact, and questions. Furthermore, you pick up cues or signals to give evidence of paying attention.
When you’re really listening, you focus your attention on the other person. Listening does not require attempts at problem solving. The essence of great listening is understanding the other person.
Good listening takes time. That’s why so few people practice it, much less master it. To the degree someone feels listened to, it’s to that degree he or she will grant you opportunities for communication. Who wants to talk to someone who doesn’t listen? For that matter, who wants to live with someone who doesn’t listen?



